A 24/7 dental patient concierge for calls, chat, and follow-up
All patient communication in one place. Phone and chat 24/7, plus follow-up messages, reviews, and social scheduling.
- Works like your best employee, but faster and never calls in sick
- Speaks in 100+ languages, all from one number
- Convert inquiries 24/7 into action instantly
- No robotic scripts — just real conversations
- Built for your business, and your workflows
Our Suite of Dental Growth Systems
Everything your dental practice needs to thrive in the digital age—all from one trusted partner.
Voice AI System
24/7 Voice AI that answers calls, handles scheduling requests, and routes patients fast.
Patient Recapture System
Recapture overdue recall and inactive patients with scheduled follow-up messages.
Reputation &
Reviews
Build a steady flow of reviews and respond in minutes.
Email
Marketing
Patient-friendly emails for reminders, recalls, and office updates, without staff writing every week.
A calmer front desk and a fuller schedule
Offload common questions, capture scheduling requests, and keep follow-up consistent. Your team focuses on patients in the office while the system handles the rest.
Always available
Answer calls and website messages after hours, on weekends, and during busy front desk periods. Capture details and send your team a clear summary so patients get to the next step without waiting.
Real-time scheduling requests
Capture appointment requests, reschedules, and cancellations during the call. Send your team the details right away so you can confirm times quickly and fill last-minute openings.
Talks with patients and new callers
Answers common questions, collects key details, and routes each caller to the right next step, scheduling request, billing question, directions, or urgent issue.
Collects details and routes requests
Captures caller information and key details, such as reason for visit and insurance basics. Sends forms or links when needed, then routes the request to the right person, front desk, billing, or office manager, with a clear summary.
Email Toolkit
Ready-to-send email templates for recalls, no-show follow-up, treatment plan reminders, seasonal updates, and office announcements. Keep messages consistent without staff writing from scratch.
Review and Reputation Management
Automatically send review requests after visits, monitor new reviews in one inbox, and reply fast using saved templates. Route unhappy patients to private feedback so your team can resolve issues before they post publicly.
Social Media Management
Plan, approve, and schedule posts to multiple social profiles from one calendar. Reuse saved captions and assets, track post performance with built-in reporting, and manage everything from one dashboard.
Understands Patients
Handles natural conversations in hundreds of languages, answers common questions about your practice, captures the reason for the call, gathers basic insurance details, and routes the patient to the right next step.
Common scenarios after adding Patient Concierge System
Composite examples based on common dental office workflows. Not individual testimonials. Shown this way to protect practice privacy.
After-hours scheduling request
A patient calls at 8:20 pm to book hygiene. The system answers, collects availability, and sends the front desk a clear request. The team confirms first thing in the morning.
Reschedule without voicemail back-and-forth
A patient needs to move tomorrow's appointment. The system captures the preferred days and times and tags the request as reschedule. Staff handles it quickly without multiple missed callbacks.
Common questions handled without interruptions
Callers ask about hours, location, services, and insurance basics. The system answers and escalates only when the question needs a person, billing, complex scheduling, or an urgent issue.
Recall follow-up that does not get skipped
Overdue recall patients receive a short follow-up sequence. Replies route to the front desk with context so the team can book without searching the chart.
Better handoffs for billing and insurance questions
The system captures plan name and the reason for the question, then routes to billing with a summary. Staff avoids repeating the same questions on every call.
Front desk pressure drops during peak times
During busy hours, the system answers overflow calls and captures requests. Staff focuses on patients at the desk and returns calls in an organized list.
Track what changes. Missed calls after hours, response time, recall rebooks, and voicemail backlog.
Try the patient experience. Voice and chat included.
Complete this form to receive your e-book on how to increase appointments and reduce staff overload. You will also receive a link to demonstrate the power of AI in dental practices.
- Live website chat answers common questions without staff jumping in
- Practice FAQ and knowledge base handles hours, location, parking, services, and pricing ranges
- Insurance pre-check support collects plan name, member ID, and coverage questions, then routes to your team with a clean summary
- New patient intake captures reason for visit, preferred days and times, and contact details before your team calls back
- Appointment requests, reschedules, and cancellations get captured after hours, with details sent to your team
- Emergency routing rules send urgent calls to the right person based on your office policy
- Call summaries and chat transcripts reduce back-and-forth and missed details
- Staff handoff rules route complex questions to your front desk, billing, or manager
- Review and reputation support prompts review requests after visits and helps track replies
Social Content
Management
Keep your social feeds active with scheduled posts, one calendar, and simple reporting.